BangCd is an online business of Bang Media Pte. Ltd.
Bang Media Pte. Ltd. is a Singapore incorporated company.
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All rights, including copyright are owned by Bang Media Pte Limited. Use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited except where permission has been granted in writing and signed by an employee, agent or Director of BangCd.
BangCd has taken great care in preparing the website content, particularly to ensure that the prices quoted are correct at time of publishing. However, we shall not be liable in any way for the accuracy of information contained on the website or on the CD and/or DVD detail pages, which may contain technical inaccuracies or typographical errors.
Save for our website prices and contact details, all other terms and conditions of your purchase are contained in this agreement and they cannot be varied or supplemented unless endorsed by an employee, agent or Director of BangCd in writing.
PayNova is the payment service provider for BangCd. Neither BangCd nor PayNova will release your credit card information to any third parties. You may provide us with your credit card information via secure encryption (the Internet standard for secure transactions). However, you shall bear any losses sustained by the transmission of personal information by email or Internet links.
Charges to your credit card will be shown as 'PayNova'
We reserve the right to change, modify, add or remove portions of our Privacy Policy at any time without prior notice. We will, at our own discretion, notify our customers of any significant policy changes via email. Kindly review our Privacy Policy regularly for changes. Please contact our Customer Support for queries on our Privacy Policy.
All orders are shipped within 24 hours of receipt (subject to stock availability) and leave on the same day flight. We have no control over unforeseen events that occur in the country of final destination.
To check the status of an order you have placed, click on My Orders.
Save where you have granted the requisite permission, BangCd will not rent or sell your name, address, email address, credit card information or personal information to any third party. We may provide you with news and information on special promotions via e-mail, post and telephone if you have made purchases from our store, subscribed to our newsletters, entered our competitions, or provided us with your personal information in any other way.
Your membership with BangCd and the provision of your email address, postal address and telephone number to us shall be deemed as your consent to receive communication from us about our latest products and special offers (our emails will refer to your BangCd membership and the products and services we offer). The information may also be used to notify you of products and services of third parties.
All BangCd members have the option to reject marketing communications from us and/or selected third parties. If you no longer wish to receive marketing (via email, post or telephone) from us and/or selected third parties, you may opt-out by visiting 'My Profile' on the BangCd website. To access 'My Profile' you must be a registered member and you must log in with your Email address and Password. Simply register as a member of BangCd, log in and then tailor the communications you would like to receive.
From time to time, Bang Cd will offer Vouchers Promotions whereby we giveaway free vouchers. Please click on the link to find out more about our Terms and Conditions of the Vouchers: http://www.bangcd.com/vouchers/
To cancel your order, you must inform us in writing within seven working days from receipt of the goods. We will only accept goods which are returned to us in an unused, unopened, condition without the seals or wrapping being removed or broken. We will refund your money within 30 days of receipt of the goods or within 30 days of your cancellation, whichever is the earlier. A letter stating your name, your order number, email address and postal address should be attached to the returned goods. All returned goods should be forwarded to Customer Support at the freepost address below.
BangCd wants to provide the most competitive costs and the quickest delivery. If, for any reason, you are unhappy with your purchase, you can return it to us in good condition within 30 days and we will issue a full refund for the price of the CD less a nominal administration charge as stated below for different currency payment:
For DVDs (Music/Movies/Box Sets/TV Series) and other products the administration charges can be up to 12% of the purchase value and any postal charges for the return of goods will be borne by the purchaser. It is absolutely important that you select the correct version or regions of the desired items. If you have discovered that you have made a mistake in the selection please notify our Customer Support immediately so that we may rectify the situation before the items are put on the shipping manifest.
We will refund your purchase price upon receipt of the returned goods. To return the goods, please wrap in a sturdy package and mail it to:
However, in the event if the return is a result of our error or due to manufacturing defect, we will be happy to refund the purchase price in full.
Please include a letter stating the reason for the return and include your name, your order number, email and postal addresses or email our Customer Support.
Should you receive a damaged or defective item from us, we will offer you a choice of:
However, the damaged or defective product must be received by us within 30 days of delivery to you. You will not be charged any additional costs for replacement items. Please refer to the 'Contact Us' section for details on returning the damaged or defective product.
Should you receive a cracked or damaged CD/DVD case, please contact our Customer Support. We shall dispatch a replacement CD/DVD case to you at no additional charge.
Our products are sourced globally from world recognized music companies. However, some of our products are copy protected by the label companies which may restrict playability on certain audio equipment. To find out whether a particular product has copy protection, please contact our Customer Support. All products are subject to availability.
Products in stock are dispatched within 24 hours by First Class World Post.
We will make every effort to inform you as soon as possible if the title(s) you have ordered is out of stock/no longer available.
Out of stock products will be dispatched as soon as they become available. Goods usually come into stock within 14 days but in some instances, it can take longer.
We offer all our products in good faith based on information given by our suppliers. Should the content (e.g. track listing), cover art or release date change or if the new release is deleted, we shall not be responsible for any loss arising from the change or deletion.
"Cookies" are left on your PC when you visit or purchase from our site. This will enable you to track your orders and allow us to supply any additional information which you may find helpful.
This agreement shall be governed by the laws of Singapore and you agree to submit to the exclusive jurisdiction of the Singapore Courts.
Please feel free to print out the above Terms & Conditions. We shall also be happy to email them to you upon your request.
BangCd is a member of the Singapore Busniness Trust, an alliance created in Singapore to protect consumers of their respective rights.
For further information of the SG Trust Seal, please visit www.commercetrust.com.sg